Employment
The Red Oak Centre
Toronto, Ontario
Clinic Manager / People and Culture Manager
June 2021–Present
Managing and overseeing a Clinical Practice of 40+ practitioners while supporting day to day operations for the Co-Directors Building and maintaining strong relationships with employees and clients Created operating systems to ensure productivity and overall efficiency Managed team inservice and eventsFacilitated onboarding of all new employees and acted as HR point of contact Performed odd jobs and handiworkConway Workshop Association
Digby, Nova Scotia
Residential Instructor
April 2020–June 2021
Ensured all 4 residents follow proper hygiene regiments and self-care routinesAdministered and documented all medication given to 4 residents as well as PRNsOrganized and prepared all meals for the day/evening while following the Canadian Food Guide Ensured all laundry was cleaned each week for all residents including beddingAccompanied all residents in daily activities of their choiceTideview Terrace
Digby, Nova Scotia
Support Services
November 2020–January 2021
Compassionately assisted all residents with daily careServed as a COVID-19 officer and was responsible for ensuring cleanliness of touchpointsThe Digby Pines
Digby, Nova Scotia
Guest Service Agent
May 2019–October 2020 (Seasonal)
Created a welcoming space during check-in for all guests to ensure optimal comfort Assisted Concierge with local tours, events and programming Helped manage bus tours by delivering luggage to assigned rooms Planned and organized activities for children aged 2 and upPro Shop Attendant
Managed tee time bookings and assisted with coordinating tournamentsOversaw transportation operationsBuilt excellent rapport with all members to ensure customer retention Maintained and replenished inventoryAnnapolis Basin Conference Centre
Cornwallis, Nova Scotia
Customer Service Manager
October 2019–May 2020
Managed the data entry of BEOsPromoted clear communication between management and staff to ensure optimal satisfactionEffectively organized administrative duties to ensure task delegationAnswered phones and fielded questionsVoluntary Work
Toronto District School Board, Yorkview Kids Care
Toronto, Ontario
Volunteer
June 2012–August 2015 (Seasonal)
Assisted with childcare in the summer months as neededAccompanied children and staff on trips/excursions Learned to connect with individuals outside of my age range
